Privacy policy

Overview

This Privacy Policy explains how RAW & RARE collects, uses, and protects personal information when you browse our site, place an order, or contact us.

Information we collect

We may collect contact details (such as name, email, phone, shipping and billing address), order details, payment confirmation data, device and browser information, and communications you send us.

How we use your information

We use personal information to process orders, provide customer support, detect fraud, improve our services, send transactional updates, and—where permitted—send marketing communications.

Payment processing

Payments are processed through secure third-party providers (including Shopify Payments and other gateways shown at checkout). RAW & RARE does not store full card numbers.

Cookies and similar technologies

We use cookies and similar technologies to keep the site functional, remember preferences, analyze traffic, and personalize content. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Sharing of information

We share information with service providers that help us run the business, such as payment processors, shipping partners, analytics providers, and fraud-prevention tools. We may also disclose information when required by law.

Data retention

We retain personal information only as long as necessary for the purposes described in this policy, including legal, accounting, and dispute-resolution requirements.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent for marketing at any time. To exercise your rights, contact us through the Contact page.

International transfers

Your information may be processed in countries other than your own, subject to appropriate safeguards as required by applicable law.

Policy updates

We may update this policy from time to time. Updates become effective when posted on this page, with the revised date shown above.

Contact

If you have privacy questions, please contact us through the Contact page.